Here are some tips to keep in mind when seeking to earn certificates.
1. Where to go to manage your certificates
Your My Learning page is "Certificate Central". That's where you should go to see and manage your latest progress on earning certificates. How do you go there? It's simple. After logging in, click "Account" at the top right of our site, look to your left for My Learning and click it.
2. Lesson watching accuracy
My Learning will show you which certificates you've already earned and your progress toward earning additional certificates. Keep in mind that we will only track your lesson progress after we formally launched the program on June 1, 2022. Regarding your lesson watching progress toward earning new certificates, all the completion percents we show are approximations, only.
3. You need to have an app that can read PDF files
You need to have an app capable of viewing PDF files installed on your computer in order to download, see and use UoF certificates. Check to make sure you have Adobe Reader, Acrobat or any other app that can read PDF's installed on your computer. We recommend Adobe Reader. Go to the Adobe Acrobat Reader download page and click Install now.
4. Generating and downloading certificates
You know you've earned a certificate when you see "Your certificate is being created. Please check back soon" to the right of that lesson in My Learning. Come back every 5 minutes or so and refresh your browser by clicking the little arrow that forms a circle on the top, left of your browser. When you finally see "View Certificate" to the right of a lesson's title, you know that your certificate for that lesson has been created and is ready to be downloaded and seen. To download it, just click the "View Certificate" link to the right of a particular lesson's title. On most computers, your newly downloaded certificate will appear pretty quickly as a PDF file on the bottom left of your screen. Just left-click the small rectangle to open your new certificate. If you've already installed Adobe Reader, Acrobat or any other app that can read PDF's, your certificate will open. Once displayed, you can then save, print or email that certificate to anyone.
5. Generating and downloading "Summary Certificates"
When you've earned 2 or more certificates in a single discipline, such as Draping, you can download a Summary Certificate for that discipline. This special certificate will list all the lessons for which you've earned a certificate in that discipline. To download a Summary Certificate, just click the link to the right of any discipline that shows a "Request Summary Certificate" link to the right of the discipline. You'll then see "Certificate requested; check back soon". This means that we've started generating your summary certificate. Come back to your My Learning page every 5 minutes or so and refresh your browser by clicking the little arrow that forms a circle on the top, left of your browser's address bar. If you see “Still working. Come back later”, wait a little more, come back and click to refresh your browser's My Learning tab again. Usually certificates finish generating after 10-20 minutes, but sometimes it can take 30 or more minutes. Once you see "View Summary Certificate" to the right of a discipline, you know that your summary certificate is ready to download. Click "View Summary Certificate" and wait for your summary certificate to download. On most computers, your certificate will download in the form of a PDF file. It will appear as a small rectangular icon on the bottom, left of your screen. Just click the small rectangle and your certificate will open in Adobe Reader or Acrobat, or any other app that can read PDF's. You can then save, print or email your new summary certificate.
6. How to easily get back to where you last left off in a still incomplete lesson
In My Learning, just click the title of a still incomplete lesson. That will take you back to the lesson where you last left off in it.
7. What if you can't hear any sound when watching a lesson
Your browser may be set to mute any sound from the tab where your lesson is playing. Right click that tab and click "Unmute sound".